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The need for speed – solving internet problems in the broadband age
Anyone old enough to remember when there wasn’t an internet will remember the first years: when an internet connection was so slow you had to go and make lunch while the web fired up, and “internet problems” meant coming back after three hours to find that nothing had happened. In these days of intergalactic speed broadband and monolithic data storage capacities, internet problems mean anything from painfully slow connections to random site refusal, routing issues and data problems. Which means, of course, that home fixes (the old “turn it off and on again” solution) rarely work: it’s time to call in the experts.
Which experts do you call? The problem with a lot of internet problems, and the people who purport to sell you solutions for them, is that you don’t understand them in the first place. So how can you reasonable expect to choose a service for solving your internet problems that is worth the money you are asked to pay for it?
Here’s a good example. Slow internet connection (the granddaddy of all internet problems) is, as often as not, caused by circumstances beyond the control of any computer repair company. Broadband is a wonderful thing, but subject to a rather extreme philosophical contradiction – technically, superfast broadband offers a user massive web cruising speeds, but actually having millions of people all using those speeds at the same time slows the process down by orders of magnitude. Which means that broadband providers tend to put a cap on the amount of data any one person can stream in our out of their computer at high-usage periods of the day – i.e., when you actually want to use the internet. These kinds of internet problems simply cannot be solved – so a good test of the reliability and fairness of a company that claims to be able to solve internet problems, is to see if any of them give you this information when you call them to complain about slow internet connections. If the company you call with your internet problems starts by asking you what service provider you use, and what time of day you are experiencing slow connections, you’re likely to be off to a good start.
There are, of course, a whole host of internet problems that can be solved by computer repair companies – most of which involve arcane pathways through interminable setup steps. A lot of internet problems are simply the result of poor, misinformed or accidentally compromised setup: your internet connection won’t function the way you want it to unless you set it up to do so, but most internet setup routines are designed by people who think you already know what you are talking about. Which means that you either set up your connection wrong, or don’t set it up at all, and are none the wiser until the internet stops working. Good computer repair companies will make you aware of this: almost all internet problems are very simple to fix, as long as you know your way through the setup routines required. Anyone who tells you that internet problems are costly or difficult to fix, is probably trying to pull a fast one and should be ignored.
Want an honest opinion of your internet problems and how to solve them? Call Computer Repair Ltd on 020 7473 1583, or get in touch with them at www.computerrepairltd.co.uk. There’s no charge for the consultation and it might solve your problem in seconds.
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