Skip to main content
Computer repair for home & business Free to enquire. No obligation to book.
Technician removing the keyboard assembly from a slim aluminium laptop

Mac repair

MacBook keyboard replacement

Missing keystrokes, repeated characters and liquid-related key faults need the Mac model and history checked. Tell us the exact model and when the problem started.

If liquid was spilled recently, switch the MacBook off and disconnect power.

  • Exact model and liquid history checked
  • Engineers across the UK
  • Free enquiry, no obligation
  • Price agreed before repair

Tell us what is wrong with the MacBook keyboard

The exact model, symptoms, and keyboard layout help identify the correct replacement parts.

  1. 1 Device and problem
  2. 2 Location
  3. 3 Contact
Device and problem

Device and problem

Apple parts vary between models and years, so provide the closest model information you can find.

What is wrong with the keyboard? required
Which keyboard layout do you need? required
Add photos (optional)

Photos can be seen by eligible approved engineers. Do not include passwords, documents, faces, addresses, or serial-number labels.

Location and repair preference

Location and repair preference

Used to find suitable engineers near you. We do not need your full address at this stage.

Workshop repairA local engineer will arrange drop-off or collection with you.
Contact details

Contact details

Used for confirmation and updates about your request.

Used so a local engineer can discuss the repair with you.

By clicking “Send repair enquiry”, you agree to the Customer Request Terms and acknowledge that we will use and share the details in your request to find a suitable engineer, as described in our Privacy Notice.

Understand the problem

Keyboard symptoms worth describing

One damaged key, a whole group of keys and an intermittent keyboard can point to different parts of the assembly or another fault.

Keys do not respond

One key, a group or the whole keyboard fails even after restarting and checking ordinary settings.

Characters repeat or feel wrong

Keys type twice, stick, feel uneven or require unusual pressure.

The fault followed a spill

Liquid exposure can affect the keyboard and components below it, so replacement should not be assumed to be the only work needed.

Tell us the Mac model, keyboard layout and exactly which keys are affected.

What the service covers

What determines the repair approach

MacBook construction varies by model and year. On some machines the keyboard is part of a larger top-case assembly.

  • MacBook type, year and model identifier
  • UK or other keyboard layout
  • Individual, grouped or full-keyboard symptoms
  • Previous liquid or physical damage
  • Keyboard, connector and top-case considerations
  • Compatible part or assembly options
  • Workshop disassembly requirements
  • Functional checks after reassembly

Liquid exposure needs broader inspection

If any liquid reached the keyboard, stop using and charging the MacBook. A keyboard symptom does not reveal how far the liquid travelled, and internal corrosion can continue after the surface looks dry.

What happens next

A clear repair process

Model and layout information prevents an estimate being based on the wrong keyboard assembly.

Identify the MacBook

Enter the model or year, keyboard layout and a precise list of affected keys.

Review likely parts

A suitable engineer checks construction, parts availability and whether inspection is needed first.

Agree the workshop repair

The likely scope, timescale and cost are discussed before disassembly or parts are ordered.

Before you decide

What affects keyboard repair cost?

Part construction, layout and any associated liquid damage matter more than the number of keys that appear faulty.

Model and assembly

Some models allow keyboard-level work while others use a larger integrated top-case assembly.

Part option

Availability and condition of compatible parts vary by model, year and layout.

Additional damage

Liquid, connector or top-case damage can expand the repair beyond a keyboard fault.

Questions customers ask

Can one key be replaced on its own?

Sometimes a keycap or mechanism can be addressed, but underlying switch or assembly damage may require a larger repair. The model and damage need checking.

Why do you need the year or model?

MacBooks that look similar can use different keyboard assemblies, layouts and disassembly methods.

Can keyboard replacement be done as a call-out?

Most MacBook keyboard replacements require controlled workshop disassembly. The engineer will confirm the practical service method.

Typing around failed keys is no longer practical?

Send the MacBook model and keyboard symptoms. A local engineer can check parts and discuss the appropriate workshop repair.