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Technician inspecting liquid residue inside an open laptop

Mac repair

MacBook water damage repair

Switch the MacBook off, disconnect power and do not test it again. Tell us what was spilled, when it happened and whether it was switched on or charged afterwards.

  • Liquid type and timing guide the assessment
  • Engineers across the UK
  • Free enquiry, no obligation
  • Price agreed before repair

Tell us about the Mac liquid damage

Do not switch the Mac on or charge it. Liquid-damage inspection requires workshop equipment.

  1. 1 Device and problem
  2. 2 Location
  3. 3 Contact
Device and problem

Device and problem

Apple parts vary between models and years, so provide the closest model information you can find.

When did it happen? required
Was it switched on or charged after the spill? required
Add photos (optional)

Photos can be seen by eligible approved engineers. Do not include passwords, documents, faces, addresses, or serial-number labels.

Location and repair preference

Location and repair preference

Used to find suitable engineers near you. We do not need your full address at this stage.

Workshop repairA local engineer will arrange drop-off or collection with you.
Contact details

Contact details

Used for confirmation and updates about your request.

Used so a local engineer can discuss the repair with you.

By clicking “Send repair enquiry”, you agree to the Customer Request Terms and acknowledge that we will use and share the details in your request to find a suitable engineer, as described in our Privacy Notice.

Understand the problem

What to do immediately

Fast, careful handling can reduce further electrical activity, but a dry surface does not prove the inside is safe.

It still appears to work

Switch it off anyway. Liquid can remain under components and corrosion may develop after the initial spill.

It will not turn on

Do not keep pressing power or connect a charger to test it. Record what happened and arrange workshop inspection.

Only some functions failed

Keyboard, trackpad, charging, display or sound faults can indicate where liquid travelled, but internal inspection is still important.

Do not risk switching a liquid-damaged MacBook on again. Send us the details.

What the service covers

What a liquid-damage assessment considers

The liquid type, elapsed time, power state and affected components all influence whether cleaning, component repair, part replacement or data recovery is appropriate.

  • MacBook model and liquid type
  • Time since the spill
  • Whether power or charging was attempted
  • Visible residue and corrosion inspection
  • Keyboard, trackpad and connector condition
  • Board-level damage indicators
  • Data importance and storage considerations
  • Realistic repair and recovery options after inspection

Do not use rice, heat or a charger

Rice does not remove liquid trapped inside the computer, and heat can damage parts. Leave the device switched off in a stable position and arrange professional workshop assessment.

What happens next

A clear repair process

Liquid-damage work begins with information and inspection, because the full extent cannot be judged from the outside.

Stop electrical activity

Switch off, disconnect power and avoid further testing. Tell us exactly what happened.

Arrange workshop inspection

Liquid damage requires access, magnification and cleaning or diagnostic equipment.

Review the findings

The engineer discusses condition, viable options, likely timescale and cost before further repair.

Before you decide

Why the outcome cannot be promised from the form

Two identical spills can affect different components depending on liquid type, route, power and time.

Liquid and residue

Water, sugary drinks and other liquids leave different contamination and corrosion risks.

Power after the spill

Switching on or charging can create additional electrical damage while liquid is present.

Repair priority

Restoring the MacBook and recovering important data can require different decisions and should be discussed separately.

Questions customers ask

Should I try turning it on once it looks dry?

No. Liquid can remain beneath components after the exterior is dry, and switching on may cause further damage.

Can you guarantee the MacBook will be repaired?

No responsible diagnosis can guarantee an outcome before inspection. The engineer should explain the findings and options after assessing the damage.

Is my data definitely lost?

Not necessarily. Data options depend on the model and damage. State clearly if the data is important so it can influence the assessment approach.

The MacBook has been exposed to liquid?

Keep it switched off. Send the model, liquid type, time of the spill and power history so suitable workshop help can be arranged.