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Technician diagnosing suspected malware on a desktop computer

PC repair

Virus removal

Persistent pop-ups, browser changes and security warnings may indicate malware or unwanted software. Tell us what you are seeing and when it began.

Disconnect from the internet if you suspect account theft.

  • Malware and unwanted software assessed together
  • Engineers across the UK
  • Free enquiry, no obligation
  • Price agreed before repair

Tell us about the virus or security issue

Describe any signs of infection, scams, or unauthorised access. Some cases can be handled remotely, while others need a callout or workshop inspection.

  1. 1 Device and problem
  2. 2 Location
  3. 3 Contact
Device and problem

Device and problem

What type of computer is it? required
Which operating system does it use? required
Can the computer start and connect to the internet? required
Add photos (optional)

Photos can be seen by eligible approved engineers. Do not include passwords, documents, faces, addresses, or serial-number labels.

Location and repair preference

Location and repair preference

Used to find suitable engineers near you. We do not need your full address at this stage.

How would you like the repair handled? required
Contact details

Contact details

Used for confirmation and updates about your request.

Used so a local engineer can discuss the repair with you.

By clicking “Send repair enquiry”, you agree to the Customer Request Terms and acknowledge that we will use and share the details in your request to find a suitable engineer, as described in our Privacy Notice.

“Every time I have been on the internet lately, I have been getting bombarded with pop-ups from a couple of unknown sites. They prompt me to connect to their site for some such reason. I’m not certain whether or not this site is legitimate in the first place (I’m concerned that by clicking on the link I’ll infect my computer), but further, I simply hate these things and want them to go away. I have tried to “block” the site by right clicking on the page and going to the “permissions” settings, this has not worked. I have tried downloading and running the CLEANER program, again, no help.”

We are solving that kind of problems every day. In time almost all computer users gets unwanted adware and spyware. Adware and spyware are usually installed without the user’s consent and display repeated pop-ups for questionable websites or services. A website may display repeated restricted pop-ups to either bombard a computer user with advertisements or trick him into clicking on one by accident.

Your computer needs to be cleaned time to time to avoid more serious windows problems. When you press on pop up (even accidentally) some unwanted programs may be installed onto your computer. This can lead your computer infected with trojans or even rogues.

Our computer technicians can clean your computer without touching your personal files. We will get rid of unwanted programs, temporary files, adware, spyware, trojans and rogues. Your computer will work much faster without interruptions from pop ups. Computer clean up takes from one to two hours and costs just £30-50 including our visit fee. There is different levels of computer infections. Exact price for your computer repair our engineer will be able to tell you after he checks your PC. To schedule a cleaning for your computer just call us or use our online booking system.