PC repair

Computer won’t turn on

If your computer shows no lights, fans or signs of power, tell us what happened before it stopped working and what you have already checked.

Unplug the computer if there was a pop, smoke or burning smell.

• Power supply and internal components considered
• Engineers across the UK
• Free enquiry, no obligation
• Price agreed before repair

Tell us about the computer that will not turn on

The signs of power help an engineer identify likely power-supply, motherboard, or component faults.

1. 1 Device and problem
2. 2 Location
3. 3 Contact

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Device and problem

Device and problem

What type of desktop computer is it? *required

Branded computer Custom-built PC All-in-one computer Not sure

What happens when you press the power button? *required

Nothing at all Lights appear but fans do not start It starts briefly and switches off It powers on and beeps Not sure

Did anything happen shortly before the fault? *required

Power cut, surge, or electrical incident Hardware was fitted or moved It became unreliable gradually Nothing unusual Not sure

Anything else the engineer should know?

This repair is urgent

Add photos (optional)

Choose up to 3 photos of the problem or damage

Photos can be seen by eligible approved engineers. Do not include passwords, documents, faces, addresses, or serial-number labels.

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Location and repair preference

Location and repair preference

Full UK postcode *required

Used to find suitable engineers near you. We do not need your full address at this stage.

How would you like the repair handled? *required

Callout to my addressAn engineer travels to your home or business. Workshop repairA local engineer will arrange drop-off or collection with you. Any suitable optionArrange whichever repair method is appropriate.

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Contact details

Contact details

Your name *required

Email address *required

Used for confirmation and updates about your request.

Telephone number *required

Used so a local engineer can discuss the repair with you.

By clicking “Send repair enquiry”, you agree to the Customer Request Terms and acknowledge that we will use and share the details in your request to find a suitable engineer, as described in our Privacy Notice.

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Most scariest thing that can happen to your MAC or Windows computer is failure to turn on at all. You press the little power button and nothing happens. No beeps, clicks, clunks or whirs. Light on the monitor is on, but your computer is totally dead.

First of all don’t panic! When people face that kind of problem, they are tend to panic, worried that all important data on their PC or MAC are gone. Most probably your documents and pictures are safe, just not accessible at the moment.

This computer problem shows that one of the hardware components have failed. Don’t worry, everything can be fixed, – especially in desktop computers.

Please do some checks before calling us for help with your computer.

• Please make sure that your PC or MAC getting power. Check your power cord and ensure that it is properly and firmly connected to your computer and to the power socket. Check that surge protectors still working, as sometime power surge can damage then inside your power cable. Make sure that power cord don’ have any breaks, crimps or other damage.
• If everything ok with the power cable, try to connect your computer to another socket. Sometimes power socket or extension cable can be the problem.
• Please listen to your computer sounds. If you can hear fans running inside or beeping sound it will be easier for us to faster determine and fix the problem.