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Technician installing an SSD in an open laptop

Laptop repair

Laptop hard drive HDD replacement, SSD upgrades

An SSD upgrade can improve storage capacity and responsiveness, while a failing drive needs a more cautious data-first approach. Tell us which situation applies to your laptop.

Stop using a clicking or repeatedly disappearing drive.

  • Data transfer and recovery needs considered first
  • Engineers across the UK
  • Free enquiry, no obligation
  • Price agreed before repair

Tell us about the drive replacement or SSD upgrade

These details help an engineer quote the correct drive and understand whether your existing data must be transferred.

  1. 1 Device and problem
  2. 2 Location
  3. 3 Contact
Device and problem

Device and problem

The exact model helps identify compatible parts and provide a meaningful estimate.

What do you need? required
What capacity would you prefer? required
Do you need files or the existing system transferred? required
Add photos (optional)

Photos can be seen by eligible approved engineers. Do not include passwords, documents, faces, addresses, or serial-number labels.

Location and repair preference

Location and repair preference

Used to find suitable engineers near you. We do not need your full address at this stage.

How would you like the repair handled? required
Contact details

Contact details

Used for confirmation and updates about your request.

Used so a local engineer can discuss the repair with you.

By clicking “Send repair enquiry”, you agree to the Customer Request Terms and acknowledge that we will use and share the details in your request to find a suitable engineer, as described in our Privacy Notice.

Understand the problem

Upgrade, replacement and recovery are not the same job

The existing drive condition, laptop compatibility and need to retain files determine whether cloning, a fresh installation or recovery assessment is appropriate.

You need more capacity

The current drive is healthy but no longer has enough space for applications and files.

The laptop feels storage-limited

A compatible SSD may improve a laptop still using a mechanical hard drive, but other bottlenecks should be considered too.

The drive may be failing

Slow reads, errors, missing files, clicking or non-detection require care; continued use can make recovery harder.

Not sure whether you need an upgrade or data recovery? Describe the current symptoms first.

What the service covers

What needs to be decided before fitting an SSD

Compatibility includes the physical format, interface, capacity, operating-system needs and whether the original drive can be read reliably.

  • Exact laptop model and supported drive formats
  • Current drive type, health and capacity
  • Suitable SATA or NVMe SSD options
  • Cloning where the source drive is healthy enough
  • Fresh operating-system installation where appropriate
  • User-file transfer and backup requirements
  • Boundary between ordinary transfer and data recovery
  • Testing after installation

Stop if the drive shows failure symptoms

Do not repeatedly copy, scan or reinstall onto a drive that clicks, disappears or contains important unbacked-up files. Explain the symptoms so recovery risk can be considered before upgrade work.

What happens next

A clear repair process

A model number and honest description of the existing drive are the best starting points.

Define the goal

Tell us whether you want more capacity, better responsiveness, replacement of a failed drive or help preserving files.

Check compatibility

The engineer reviews the laptop model, drive format and appropriate installation or transfer route.

Agree parts and data work

Capacity, parts, service method, likely timescale and any data handling are confirmed before work.

Before you decide

What affects the final quote?

The SSD itself is only one part of the job; access and data requirements can be equally important.

SSD specification

Interface, capacity, performance tier and availability affect the part price.

Data migration

Cloning a healthy drive differs from reinstalling software or attempting recovery from a damaged one.

Laptop access

Some models have a simple service cover; others require more extensive disassembly or use soldered storage.

Questions customers ask

Can every laptop be upgraded?

No. Some laptops use soldered or non-standard storage. The exact model must be checked before promising an upgrade.

Will all my programs and files move to the new SSD?

A clone can often preserve the existing installation when the old drive is healthy and compatible. A fresh installation or failing drive changes what can be transferred.

Is an SSD upgrade the same as data recovery?

No. Upgrade and ordinary transfer assume readable data. Recovery deals with deleted, damaged or inaccessible storage and may require specialist assessment.

Need more space—or worried the drive is failing?

Tell us the laptop model, current symptoms and whether the files are backed up. A local engineer can discuss the safest route.