Looking for a complete IT support solution? We can help. Our onsite services include PC call out, onsite computer repair, and onsite PC support.
Our onsite services are fairly priced. We charge a fixed rate for known issues, and an excellent hourly rate for more complex support. You don’t have to pay for services you don’t use, and we never charge you for hidden extras.
We’re flexible, too. You can book our on site computer services as you need them, or arrange a monthly contract for onsite PC support. Whatever suits you best. And if you need to change from one to the other at any time, that’s not a problem. We don’t tie you to contracts you can’t get out of. And we don’t make it hard to get into a contract, either.
Our PC callout engineers work when you do. And that means we don’t let your PC issues get in the way of your work. Or your home life. Wherever you are, and whatever the problem is, our onsite computer services are available 7 days a week. Even if it’s in the evening, or first thing on a Saturday morning.
Our onsite computer support is carried out by expert engineers who know how frustrating IT issues can be. They won’t make things worse by talking in geek-speak, and they won’t leave coffee cups all over the desk. They’ll just come in, diagnose the problem, and get the job done. Fast.
We carry out in home computer repair and onsite computer repairs. In other words, we fix computers at your home and in your office. Or wherever you want. If you run a startup business from a converted marine container in Bermondsey, or a design company from a shed in Shoreditch, we’ll be there to keep your IT infrastructure sound. If you’re a busy mum in Marylebone, a nanny in Norbury, or a stressed-out dad in Dulwich, we’ll come to your house and make sure your computer behaves itself—even if your kids don’t.
Our onsite services include data retrieval. So the worst-case scenario doesn’t have to be the worst-case scenario. Our skilled engineers can pull lost data out of almost any hard drive, in almost any condition. And when they’re done, they’ll dispose of the old hard drive securely. So you don’t have to worry about anything.
Our onsite repair service is secure. We work to strict data protection protocols, and our engineers are required to sign non-disclosure agreements, or any security documentation you would like them to. We keep your data as safe as top-secret government information, even if it’s just a shopping list.
Our onsite computer support service is as flexible as you need it to be. We can come to your home or place of business and install the new version of Windows for you. We can get your iMac to talk to your AirPort and your AirPort to talk to your network router. Or we can deliver a full IT backup service including hardware advice and remote access. You choose what you need. And we do what you want. Because onsite services should be simple, not complex.
We understand that your onsite computer support needs are different if you’re a home computer user or a business user. And we understand that onsite computer repair requirements change as hardware ages or your business grows. So we provide a simple, hassle-free service to all our clients. As much or as little as you want, when you want it, at a price you can’t beat anywhere else. Leaving you to get on with the important stuff, like running your business. Or stopping the kids from smearing jam all over the TV.
When you need on site computer services in London, we’re who you call. Our engineers are friendly, polite, and approachable. They’re also experts in everything computer-related. They know Windows machines and Macs inside out and back to front. They can build and maintain simple or complex networks. They’ve diagnosed and fixed just about every known PC and Mac issue under the sun, and quite a few new ones too.
So whether you need a simple PC repair at home, or a complete onsite PC support package, we can keep your IT headache-free. And your home or business life simple. It’s what we do.
We’re the in home computer service that services the whole of London. All of it. We don’t cut you off if you’re outside the City, or if you happen to live just over the road from the boundary of a borough. If you’re within the M25, we do computer call out services in your area. And we’re quick. If you call us with an emergency, we’ll attend the same day. And in 90% of cases, we’ll get your computer fixed on the same day, too.
Our engineers are available 7 days a week, daytime and evenings. And that means our call out computer repairs don’t stop just because the dinner’s on, or the sun’s gone down. Winter and summer, day in, day out, if there’s a computer call out in London, we’re on it. That’s probably why we have so many satisfied customers. And it’s definitely why we’re always employing new engineers, and opening new shops.
Our onsite support is the ideal solution for small and medium-sized businesses. The cost of running your own IT department can be prohibitive. You don’t have the space for an IT office, and you can’t afford to pay wages to someone who’s only needed when things go wrong.
But you can afford to employ an on site computer service, which comes out when you need it and doesn’t charge you when it’s not working. You get all the benefits of having your own IT department—familiarity with your business and hardware, instant access to problem-solving expertise—and none of the drawbacks. So no more having geeks onsite with nothing to do. Who clutter up the breakout room with Game of Thrones coffee cups, and scare off the new girl by shouting at her for installing Instagram on her company phone. When you use our onsite computer service, you get approachable professionals, who are only on your premises for as long as it takes to sort out your problems and get everything running smoothly again. Leaving more room in your kitchen for coffee cups.
You may have heard of Barry Allen. He’s The Flash, the fastest man in the world. And he only uses his powers for good. Never evil. Well, our onsite computer repair is like that. Fast. And good. In fact, we reckon we might be the fastest on site computer repair company in the world. And we only use our powers to make your IT equipment work better, and last longer. We mobilise a team of expert computer engineers to fix your problem, usually on the same day you report it. And we work quickly to solve your issues and get your business or home connected again. In the majority of cases, 90% in fact, we’re able to repair your computer on the spot.
Like we said: fast on site computer repair. Barry Allen fast. Hey, we never said we weren’t geeks. Just that we aren’t geeks who only talk in tech-speak. Run, Barry, run!
Sometimes, our computer repair at home service is called out to make a desktop machine run faster, or we’re asked to uninstall a pesky app on a laptop. And other days, we’re knee-deep in network cables and faulty hard drives. There’s no issue too small to call us for. And we’ve never met a job that daunted us. You see, our engineers are the best at what they do. And they do it all, from home computer setup to business network engineering.
We can’t be beat. And we won’t be beat. Our onsite computer repair rates are consistently checked against our competitor’s prices. You won’t find a service of comparable quality for a better price. And because we keep checking, week in, week out, you never will.
We understand that when you hire us to provide on site computer support, you’re trusting us with more than just your hardware. Whether your machines are used for work or pleasure, or for both, they contain records of the websites you visit and the files you create. We believe all data is personal, no matter what it is. And we take extreme measures to ensure yours is secure at all times.
Our engineers are personally responsible for your data. They’ll sign a non-disclosure agreement to that effect. And that goes for home computer users as well as businesses. Like we said, we believe all data should be protected. And that means your latest shopping list as well as eyes-only product files for your client’s next launch window. There’s not a kilobyte we don’t treat with the utmost respect. We won’t look at it, and we won’t disseminate it. Ever. You don’t just have our word for that, you have our signature. On the dotted line.
Our home computer repair engineers only fit high-quality replacement parts. Most of them are in regular stock at our shops, too. So whether you need a new logic board for a MacBook Pro, or a replacement screen for a Surface, we can usually find and fit it on the day you call us. If we can’t, we’ll get it in next-day. Oh, and all replacement parts fitted by our home computer repair engineers are guaranteed for one year.
Here’s the thing about branded onsite PC repair options: you pay for the brand. National computer call out companies and manufacturer-approved care services have overheads we don’t. Like large centralised repair warehouses, and fleets of trucks running faulty and fixed computers from and to their owners.
Our onsite PC repair service is run completely in-house. We keep our own stock of spare parts. We employ expert Mac and PC engineers. And we attend every computer call out ourselves. In sensible vehicles. Without logos all over them.
All of this means two very important things: one, you only pay for the onsite repairs service we offer, and not the extras that come with branding and national reach. And two, you get the work done quicker, at a time to suit you. No wonder we call ourselves the ‘local on site repair company for London’. Because you get local service, local prices, and local speed. It makes perfect sense to us, and we think it’ll make perfect sense to you too.
A faulty computer is a faulty computer. So one’s silver and the other one isn’t. Under the hood, the same components do the same things. Right?
Well, sort of. Actually, Macs are put together a little differently to Windows machines. But that’s not a problem for our on site computer repair engineers. You see, we employ PC experts to sort out PC problems, and Mac experts to sort out Mac problems. Simple, really. And that means we always know the difference between an OS X issue and a faulty logic board. Or the symptoms that define a bad network connection and a Windows-incompatible app.
Our on site computer services include full software and operating system support. If your PC or laptop isn’t running the latest version of Windows, or your Mac isn’t up to date with its OS X versions, we can do an install for you. We can help if your latest software update has made your machine act strangely. Or your programs are refusing to load. Whatever the software issue, our on site repair service can put it right. We can also solve software issues remotely, so you can get back to work even faster.
Pressed for time? Rushing to deadline day, or desperately trying to get your presentation ready for the new client? No worries. We’ll do your computer repair on site, so you don’t have to waste a moment. Our engineers come to you, diagnose and fix most problems there and then, and can even come back with the spare parts you need if you don’t want us to take a faulty machine back to our shop. So don’t waste time wasting time. Talk to us today, and have your computer repaired. Today.