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Computer repair for home & businessFree to enquire. No obligation to book.
Technician inspecting an internal laptop battery on a repair bench

Laptop repair

Laptop battery replacement

If your laptop runs down quickly, switches off away from the charger or has started to change shape, tell us the model and symptoms.

If the case or trackpad is lifting, switch the laptop off and stop charging it.

  • Exact model checked before the battery is identified
  • Engineers across the UK
  • Free enquiry, no obligation
  • Price agreed before repair

Tell us what is wrong with the laptop battery

The exact model and battery symptoms help an engineer identify the correct replacement and estimate the price.

  1. 1 Device and problem
  2. 2 Location
  3. 3 Contact
Device and problem

Device and problem

The exact model helps identify compatible parts and provide a meaningful estimate.

What is wrong with the battery? required
Add photos (optional)

Photos can be seen by eligible approved engineers. Do not include passwords, documents, faces, addresses, or serial-number labels.

Location and repair preference

Location and repair preference

Used to find suitable engineers near you. We do not need your full address at this stage.

Workshop repairA local engineer will arrange drop-off or collection with you.
Contact details

Contact details

Used for confirmation and updates about your request.

Used so a local engineer can discuss the repair with you.

By clicking “Send repair enquiry”, you agree to the Customer Request Terms and acknowledge that we will use and share the details in your request to find a suitable engineer, as described in our Privacy Notice.

Understand the problem

Is the battery really the problem?

Battery faults can resemble charger, charging-socket or motherboard problems. These signs help an engineer understand which checks and parts may be needed.

Very short battery life

The laptop charges but lasts only minutes, loses charge unusually quickly or shuts down before the displayed percentage reaches zero.

Not charging

The battery percentage does not increase, charging is intermittent or the laptop works only while the charger is connected.

Case or trackpad lifting

A swollen internal battery can press against the casing or trackpad. Stop using and charging the laptop and request professional advice.

Not sure whether it is the battery or charger? Tell us the symptoms.

What the service covers

What a battery enquiry helps establish

The exact model matters because battery shape, connector, voltage and access method vary between laptops that look similar.

  • Laptop manufacturer and exact model identification
  • Battery condition and visible swelling checks
  • Charger and charging behaviour symptoms
  • Compatible replacement-part options
  • Internal or removable battery access requirements
  • Call-out or workshop availability for the specific model
  • Testing after replacement
  • Safe handling of the removed battery

A swollen battery needs care

Do not press a lifted trackpad or case back into place, puncture the battery, or keep charging the laptop. Place the switched-off device on a stable, non-flammable surface away from heat while arranging help.

What happens next

A clear repair process

Your answers let the engineer prepare for the laptop model instead of treating every charging symptom as the same fault.

Describe the laptop

Enter the make, model and what happens on battery power or while charging.

Confirm the likely route

A local engineer reviews compatibility, service method and whether further diagnosis is sensible.

Agree before work starts

Availability, likely timescale and cost are discussed with you before any repair is undertaken.

Before you decide

What affects price and turnaround?

A useful estimate depends on the laptop and the cause of the charging problem, not a single universal battery price.

Part availability

Battery prices and supply vary by exact part number, quality option and model age.

Access difficulty

Some batteries are removable; others require the case or additional components to be carefully removed.

Related faults

A charger, damaged socket or charging circuit may need attention instead of, or as well as, the battery.

Questions customers ask

Can you identify the battery from the laptop name alone?

Sometimes, but the exact model number is more reliable because one product range can use several different batteries.

Will a new battery fix a laptop that does not charge?

Only when the battery is the cause. Charger, socket and charging-circuit faults can produce similar symptoms, so diagnosis may be required.

Can I continue using a swollen battery?

No. Stop using and charging the device and arrange professional help. Do not try to flatten or remove a swollen battery unless you are trained to do so safely.

Battery, charger or charging fault?

Send the model and symptoms now. A local engineer can confirm the practical next step for your postcode and device.