Computer repair ltd Logo

Remote support

GET A QUOTE
Duration
Repair Price
4.9 02071400080 £50-£70
96 George Lane
London
GB E18 1AD
powered by Google
Gabriel-Alexandru Ionescu
07:31 30 Oct 21
Responsible and dedicated to this business, a person capable of not only giving the correct verdict, but also of charging you a reasonable price! Drilled thanks to Linas' (Lee's) assistance, and 5 stars.
Joao Vong
12:45 20 Oct 21
My laptop suffered from BSoD to the point where I couldn't installed windows. Tried to resolve it myself with new M.2 drive & RAM but did not solve the issue.Initial call made on Thursday, spoke to Linas. I told him what the problem was and what I've tried to resolve so far. Unable to diagnose over the phone so agree to bring the laptop to him the following day.Friday, called again before heading out and gave Linas an ETA. When I got to South Woodford station, the premises was fairly easy to find ( Assuming you got out at the correct side of the station). However, there was no one in there. Shortly after, Linas came in and greeted me. I repeated what I said on the phone again. I I left my laptop with him and he took my details on the system. Shortly after, I received an email to confirm to service request.Saturday Mid-day, I received a call from Linas. He told me he had finished the diagnostic on the laptop and return with good news and bad news. He explained the findings and suggest possible courses of action. He also gave me reasonable quotes of the repair depends on the option I choose.Initially I've ask Linas to replace the faulty part as I don't want to lose any performance of my laptop. However, I have changed my mind over the weekend and settle with a limited but functioning CPU.After using the Laptop for a couple of days. CPU doesn't seems to limit/affect the software I use.From my observasion, Linas was pofessional, knowledgable and friendly. They've definintely earned my recommendation.
Safaa Ahmed
16:09 05 Oct 21
They were very quick, it took less than a week. They completely repaired my laptop's damaged motherboard and cleaned it. It looks brand new. It works just as good as it did when I got it. Thank you so much for your help!
Wattsinho 31
11:11 05 Oct 21
Took my laptop to these guys at 4.30pm on a Monday afternoon as I had a number of sticky/faulty keys on my MacBook Pro. Lee diagnosed the problem immediately. The keyboard was cleaned, faulty keys replaced and the laptop delivered back to me at home at 9am the next morning. Can't recommend Lee and these guys enough.
Alexander Prince
17:59 13 Sep 21
Computer Repair LTD is absolutely amazing. Lee successfully diagnosed and repaired my PC within a matter of hours. This company is very professional and their customer service is excellent.Lee is a very talented individual and very skilled at his work, and can resolve even the most challenging problems.I can confidently say that Computer Repair LTD is one of the very best computer repair companies in London, and I would highly recommend them 👍
Ola Miarka
08:19 19 Jul 21
A month before my final submissions at university, my hard drive failed. I thought that I lost all my files. Lee replaced the faulty hard drive, recovered the files and upgraded my laptop in no time. Very professional service and experienced, skilled specialists. I highly recommend it!
Philip Brough
21:14 29 Jun 21
Dropped my laptop on its end with charger attached, which rammed the charging jack into the case, also damaged end casing. 8 years old? Worth replacing or fixing? Being an i7, with SSD & touchscreen, nearest new replacement £700+. Got a very reasonable quote for repair - new jack was fitted, and almost invisible repair on the end casing; this came in at 1/10th of a new laptop, and was completed in a couple of days. I'm well happy with that! Thank you very much.
Jo Smith
08:47 10 Jan 21
This place is brilliant. I had a CPU problem which most places said was unfixable. So I thought I was down £300. I dropped my PC to Lee at 10:30am and had it back at home and fixed by 1:30pm the same day. And it cost me £60. Lee is a guy who knows what he is doing, charges a fair price and gets it done quickly. Don't make the mistake of going somewhere else.
Kristina A
21:35 18 Nov 20
I'm glad I went to this place, they were honest about my situation and offered some options. I needed the laptop to be fixed, and it was done within a 24hr window. Amazing and efficient work! I recommend it!
Nuz Ch
14:06 15 Nov 20
Excellent, prompt and honest service by Lee. I knew there was a problem with the hard drive and thought there were also screen connection problems. Lee was honest and told me there was nothing wrong with the screen when tested. He replaced the hard drive in my HP Envy laptop within a couple of days getting it back to working order. Reasonable cost and delivered to me at home. What more could we ask for.
Charlie Wigglesworth
12:41 04 Nov 20
Very good service, very happy with the result. They were able to repair a water damaged graphics card, a very challenging repair, for a very good price. They gave me an estimate without charge, and got back to me in good time once it had been completed.
kelly Thwaites
17:06 01 Jun 20
Really great service. Gave over my laptop details over the phone, received a text with the estimated cost for parts. Owing to the pandemic I was offered a drop off time for the same day. If the screen was in stock Lee said it would be repaired on the day. Lee also gave me all the info about how long it would be (roughly) if my screen type wasn't in stock. Lucky for me my screen type was in stock and it was repaired within the hour. Very reasonable price too. Would definitely recommend and use again. Thank you
G&V Financial Services
17:01 19 Sep 18
We are using this company for all IT issues. Highly recommended.
Eco Home Log Cabins
20:07 20 Aug 18
Same day computer repair. Fast and efficient.
jayne springer
20:24 18 Aug 18
Ernie came to repair my computer for me today - he was brilliant - would definitely use him again and recommend him and the company to anyone looking for fast, professional PC repairs.
hyperajaldo
03:02 30 Jun 18
Trustworthy guys and a fair price and sticks to quotations. Nice to see an honest engineer. Will come back
Bart Korzilius
14:21 21 Jun 18
These guys were a great help! No nonsense analysis, and really flexible to suit my schedule. I'm very impressed.
John Adams
10:25 12 May 18
Was so impressed with this service. My Macbook Air was dead after stupidly spilling a glass of red wine onto it. After being told by my local shop that it would take 14-21 days I phoned CR Ltd and was told it would take 1-2 days. Not only that but my mac would be collected and dropped back for no extra charge other than the cost of the repair. I thought it was too good to be true and was worried that something wasn't right. I didn't need to worry - my dead laptop was delivered back to me the next day for the cost originally quoted and is working perfectly as if the wine incident had never happened. Couldn't have asked for more.
Chiara Tixi
21:28 14 Sep 17
Speedy and accurate service, professional and friendly. Very happy, also with the price. Highly recommended.
aldas Ten
11:22 01 Sep 17
Very professional. Recommended!
Elmaras Dobilas
11:44 27 Aug 17
Highly recommended! Very fast and professional service.
Pat Timms
11:42 14 Aug 17
Your engineer is excellent he was very helpful nothing was too much trouble
Lithuanian Beer
10:04 03 Aug 17
Excellent, professional and customer orientated specialist, highly recommended
Verslo Zemelapis | TIESA.com
10:30 26 Jul 17
Very quick and professional service. Highly recommended.
Steven Bywater
08:02 07 Mar 17
Resurrected 2 broken laptops for me. Good communication, flexible service and reasonable prices.
Financial Gym Ltd
21:25 03 Mar 17
Fast efficient service. Cleaned up all my computers in one afternoon and saved one that I thought was beyond repair.
Block Solicitors
11:44 15 Jul 16
Done and dusted very quickly with no complications! Amazing! definitely will use them again.
Siu Mun Li
20:16 23 Jan 16
Just had my laptop resurrected and the engineer was fantastic. Very patient, very knowledgeable and knew exactly what he was doing. If I ever have another computer problem, I'll definitely give these guys a call. Great price, Great job, thanks a lot!
Next Reviews
What you don’t see can hurt you – the dangers of remote support Remote support theoretically offers a quick and easy way to fix computer problems, at home or at work. A technician logs on to your machine via a remote access program and plays around with it until he or she has fixed the problem – at which point they withdraw from your PC and you can go back to whatever it was you were doing before the world fell apart. So far, so good. However. Remote support is remote, which means that a) you’ve no idea who is sitting at the other end of the “line” and b) you have no idea where they, or their machine, are. A typical example: pcAnywhere, the most popular remote support tool by a mile, can be logged onto by anyone who has access to a computer terminal and your password. Generally, pcAnywhere is used by you, to access a site-bound PC from any other computer, by logging in to your machine through the pcAnywhere portal. Fine. Except that, without proper control over what data is being logged, and where, by the machine you are using to get in touch with your home computer, you have no idea what information subsequent users of that second machine might find. The remote support aspect of using something like pcAnywhere works fine – you can jig about in your own machine from anywhere in the world: but the rest of it? Computer security nightmare. It’s like leaving directions to the safe in your house on a packed commuter train. Who knows who’ll be picking them up? When the person doing the supporting isn’t you – when a third party logs into your machine through pcAnywhere or any other access package, in the name of remote support – the danger is magnified many times. Particularly if you’ve never met them. The person or persons offering you remote support for your home or office computer could be anyone, with any agenda – you only have to look briefly at the terrifying internet fraud statistics bandied around these days to realise there are far more people out to get you than help you – and giving them remote support access allows them to realise those agendas without you ever knowing who they are. Remote support can sound appealing because it offers dynamic quick fixes to often irritating holdup situations. When your PC goes down, all you want is to get it back up and running again. Remote support, done safely, can do just that – but remote support can never be done safely, for the reasons given above. So you’re buying a quick fix that could cost thousands when Joe Public suddenly empties your bank account. Think about it this way. Would you let some guy you’d never even seen go to work on your car, or fix your boiler? More specifically, would you allow somebody to walk freely around your house at any time of the day or night without your knowing they are doing it? Once a person has access to your PC for remote support they can get into it whenever they want, and use any information they find there in whatever way they choose. Here’s the bottom line: people, or companies, offering remote support, have something to hide. Don’t trust them. Find a company who will speak to you on the phone and send qualified technicians out in person. Anyone who starts using the words “remote support” is far more likely to be dodgy than not. If you have worries about remote support – maybe you’ve agreed to remote support with someone and now you’re having second thoughts – give Computer Repair Ltd a call on 020 7473 1583. They’ll arrange a free consultation and will remove any remote access software you have in such a way that third parties can no longer get into your machine. For more information: www.computerrepairltd.co.uk.
Remote support – What options?